Sales Executive Job Description
Posted on 00:41 by Kenya cash
Ref Number: HR-003
General Purpose
Our client is a tour and travel company and they are looking for sales agents who can sell services to new and existing customers, maintain clients and respond to inquiries, concerns and requests about products and services.
General Purpose
Our client is a tour and travel company and they are looking for sales agents who can sell services to new and existing customers, maintain clients and respond to inquiries, concerns and requests about products and services.
Main Job Tasks and Responsibilities
* deal directly with customers either by telephone, electronically or face to face
* obtain and evaluate all relevant information to handle inquiries and complaints
* direct requests and unresolved issues to the designated resource
* manage customers' accounts
* keep records of customer interactions and transactions
* record details of actions taken
* communicate and coordinate with internal departments
* follow up on customer interactions
Qualifications
* Minimum Diploma in Sales and Marketing, Tours and travel or any other related course
* Must have experience in Sales in banks, insurance companies
* Basic pay of Ksh 15000-20000 plus commissions
* 1-2 years experience
Key Competencies
* Excellent selling skills
* interpersonal skills
* communication skills - verbal and written
* listening skills
* problem analysis and problem-solving
* attention to detail and accuracy
* data collection and ordering
* adaptability
* initiative
* stress tolerance
Interested and qualified candidates should send there CV and cover letter indicating the reference number of the job to careers@kcr-hr.com on or before 10th June 2011.
Note: Only qualified candidates will be contacted for the interview process.
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